Samsung
Flexible, circular access to premium technology — fully white-labelled.
What we’re doing together: Helping Samsung make cutting-edge technology more accessible through Samsung Flex, a circular subscription model that lowers the monthly cost for customers while extending the lifecycle of every device. Lisa& provides the full embedded-lending infrastructure behind the scenes: financing, risk management, customer validation, asset handling, and refurbishment operations. The solution is fully white-labelled, allowing Samsung to maintain complete ownership of the customer relationship and experience.
Impact so far: Samsung Flex is live across the Nordics and has become a strategic lever for strengthening long-term customer relationships, boosting approval rates, and advancing Samsung’s circularity ambitions.
“This partnership with Lisa& is incredibly important to us. Not only does the Flex program enable us to offer great services to consumers, it’s a step toward a more circular business. When customers return devices to us, we work with a refurbishment partner to put them back in the market, extending their life significantly.
Samsung is dedicated to ensuring innovative and hassle-free customer experiences and the Flex programme is a great example of that — and in Lisa& we have found a partner that shares this ambition.”
– Oscar Nöjd, Head of Sales Innovation